Payment Policy
Last updated: 26 July 2026
-
Website: loolam.com
-
Email: help@loolam.com
-
Phone: +44 7426 431171
- Address: 175 Washway Road, M33 4AH, United Kingdom
At Loolam, we are committed to providing a secure and seamless checkout experience. All payments are processed securely through Shopify Payments using industry-leading encryption and security technology.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- UnionPay
- Apple Pay
- Google Pay
- Shop Pay
- Klarna (Buy Now, Pay Later)
Available payment methods may vary depending on your location and eligibility at checkout.
Payment Security
Your payment information is processed securely through Shopify Payments. We do not store your full credit or debit card details on our servers.
Billing & Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details. If you require a receipt or invoice, please contact us at help@loolam.com.
Currency
All prices on loolam.com are displayed and charged in British Pounds Sterling (GBP).
Payment Issues
If your payment is declined, please check that your payment details are correct, your card has not expired, and that sufficient funds are available. If the issue persists, please contact your bank or card provider.
If you require assistance, our customer support team is happy to help.
Contact Us
- Email: help@loolam.com
- Phone: +44 7426 431171
- Contact Form: loolam.com/pages/contact
- Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT/BST)